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Senior Content Manager

About Us: Through the power of education, Penn Foster helps tens of thousands of students each year gain the knowledge, the skills, and the confidence to help them on their paths toward career and life success! Join our team and help change a life, or make a dream come true.

Job Summary: This rewarding role offers the opportunity to create innovative, exciting online educational content that students will use to change their lives and to be a leader in content development by managing projects and developing quality educational content.

What You Will Be Doing: In this role, you’ll manage curriculum design, storyboarding, and delivery of e-learning content. You’ll lead the content development process and for delivering quality content on-time and on-budget, managing projects from initiation through delivery to our students. You’ll also manage the lifecycle of academic content, ensuring quality development, a positive student experience with the content, and revision and review cycles for content.

This position is on-site at our Scranton, PA campus, conveniently located off of Interstate 81, and offers over 100,000 square feet of meeting and workspace, with opportunity to work remotely on occasion. With offices across the country, Penn Foster has been a fixture in the Scranton area for more than 125 years.

If you’re ready to open the door to your future, let us know…you may be the person we’re looking for.

Onsite cafeteria and Gym…and FREE hot beverages.

We also offer educational reimbursement, and you can take Penn Foster programs at NO COST.


Primary Job Responsibilities:

  • Manage projects from start to finish including budget and timeline using the ADDIE process and work closely with the Education department, authors, and subject-matter experts to ensure delivery of quality curriculum.
  • Hire and manage freelance authors, subject-matter experts, instructional designers, external vendors, and others to ensure creation, development, and instructional design of quality content.
  • Represent Product Development with potential and existing clients and partners to articulate the reason for curriculum design, content processes, learning model and theories, and program highlights.
  • Design instructional design materials and curricular content for e-learning at the career school, college, and high school levels.
  • Create raw content, including course maps, storyboards, and media assets, and revise existing content, using student performance and feedback to inform revisions.

Job Qualifications:

  • Bachelor’s Degree required. Graduate work in education, curriculum design, or instructional technology a plus. Project management certification a plus.
  • Applicants should have 5 to 7 years’ instructional design experience in at least two of the following areas: classroom teaching; project management; product development; learning management systems; adult learning; digital media; post-secondary education.
  • Proficient in Microsoft Office; knowledge of various course authoring tools, such as Lectora and Camtasia, and learning management systems preferred.
  • Familiarity with adult and nontraditional learners and various instructional design pedagogies, including Adult Learning Theory, Bloom’s taxonomy, and Universal Design for Learning.
  • Forward-thinking, excellent attention to detail, strong written and verbal communication skills, and strong business fundamental knowledge.
  • Ability to lead cross-functional product initiatives, learn and adapt quickly, and work in a fast-paced team environment.

How we define success in this role: To excel in this position, you’ll need to complete projects on time and on budget, use technology to innovate content, create and maintain relationships with external vendors/partners, and represent the Penn Foster learning model with clients, partners, and regulatory/compliance teams.

Physical Job Requirements and Demands:  May occasionally carry/lift up to 15 lbs.

Compensation Details:  We offer a competitive base salary plus a robust benefits package that includes medical, dental, vision, generous paid time off, plus a 401K with a company match. 


Penn Foster is an equal opportunity employer.

To find out more about who we are and what we do, visit us at

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