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Teaching Assistant, Externship Evaluator

Position Summary:

This position is for a Teaching Assistant, Externship Evaluator.  This person will provide one-on-one educational support for programs in the Veterinary Academy to include responses to student’s basic academic and programmatic inquiries via phone and e-mail, and the correction of subjective exams (if qualified). They will provide targeted outreach to students with the use of the Cocoa App and other academic triggers. 

They will also be working closely with a small number of Veterinary Technician Students and/or Veterinary Assistant Students while they are performing their required clinical externships. They will provide one-on-on support to their externship students. They will assist in the externship course instruction and provide student feedback in the Veterinary Technician externships and/or Veterinary Assistant externship as directed by the Clinical Coordinator or the Director of the Veterinary Academy.

They will also participate in other special projects as assigned by the Director of the Veterinary Academy. Individual will be on site 5 days per week.

Essential Functions:

  • The Teaching Assistant, Externship Evaluator will be directed to perform any/all of the following activities based on the assignment by the Assistant Director and the operational needs of the program;
  • Provide educational support to students via phone, e-mail, and other correspondence on a first priority basis.
  • Transfer e-mail and phone calls (or call backs) for instructors or other departments if resolution cannot be made
  • Assist in outbound outreach efforts to improve student retention
  • Incorporate new technology in student outreach efforts as designated by the Director of the Veterinary Academy
  • Evaluate student transcripts
  • Ability to prepare student letters as needed
  • Review course content and notify instructors when a problem with course content is discovered
  • Grade subjective examinations and projects (if qualified)
  • Monitor and lead discussion board and chat activity (if qualified)
  • Assume responsibility for special projects as designated by the Director of the Veterinary Academy
  • Objectively and accurately evaluate externship (clinical) skills according to established grading rubric and guidelines
  • Provide clear and effective feedback to externship students within established time frames
    • Veterinary Technician – 5 days
    • Veterinary Assistant – 48 hours ideal, 5 days maximum
    • All comments made in progress report/feedback document should provide effective feedback to the externship students and should carefully follow grading criteria

Complete the necessary steps to ensure that externship grades are properly recorded.  The expectations of all evaluators are:

  • They will upload a new progress report each time they grade skills.
  • All student feedback will be placed on the progress report
  • The Evaluator’s Excel sheet will be updated each time they grade skills.
  • Evaluators will respond to student’s questions via their Penn Foster email address in a timely manner
  • Work closely with the Clinical Coordinator with any potential externship student problems
  • Provide regular updates to the Clinical Coordinator regarding externship student progress

Skills & Abilities:

  • Must possess an Associate Degree in a Veterinary Technician program accredited by the AVMA-CVTEA and must be a credentialed (licensed/registered/certified) Veterinary Technician (CVT, RVT, LVT)
  • Minimum of 2 years working as a Veterinary Technician is required
  • Strong written and oral communication skills
  • Strong project management & time management skills
  • Excellent computer skills
  • Must be a quick thinker, able to handle a large volume of phone calls and emails, and be able to multitask
  • Must be a team player
  • Previous teaching experience preferred
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